Healthcare Consulting

For every Hospital, Clinic, and other Healthcare Facilities patients,are the primary customers and their greatest asset to achieving great customer service is your staff members. We here at R. C. Jones & Associates will help you and your staff enhance your customer service and employee satisfaction levels to boost your facilities over all work performance and productivity. Our consulting sessions are extensive, focusing on improvement and catering to your organizations specific needs. In our consultation process we guide you from the initial evaluation to our set up of your on site improvement program. 

1. Would you like to see your patient satisfaction scores increase.
2. Do you want your employee satisfaction levels to improve?
3. How about have your productivity significantly increase. 
4. Would you like to see your facilitates Audit score soar?
5. How would you like to improve your managers and directors leadership skills to help their staff achieve the greatest quality of care?

From Administration to Acute Care, from Outpatient Services to Nursing Home Facilities. We provide training sessions for all disciplines including nursing, therapy services, respiratory, radiology, surgery, dietary and environmental services.